Gulistane Madina (PVT) Ltd Documentation
Company Overview
Company Name: Gulistane Madina (PVT) Ltd
Established: [Year of Establishment]
Type: Private Limited Company
Industry: Travel and Tourism
Specialization: Hajj and Umrah Travel Services
Mission and Vision
Mission: Our mission is to provide exceptional Hajj and Umrah travel services that ensure a spiritually enriching, comfortable, and memorable pilgrimage experience. We are dedicated to offering comprehensive support, guidance, and top-quality service to each pilgrim, facilitating their journey with care, respect, and professionalism.
Vision: Our vision is to be a leading provider of Hajj and Umrah services, recognized for our integrity, excellence, and commitment to the spiritual well-being of our clients. We aim to continuously innovate and enhance our services to meet the evolving needs of pilgrims while maintaining the highest ethical standards.
Services Provided
Hajj Services
Quota for 2024: 101 pilgrims
Accommodation: Comfortable lodgings in Makkah and Madinah, ranging from standard to luxury options.
Transportation: Air-conditioned buses for internal travel and assistance with flight bookings.
Meals: Nutritious and hygienic meals with accommodations for special dietary needs.
Guidance: Experienced tour guides and religious scholars providing 24/7 support.
Educational Sessions: Pre-departure Hajj training and ongoing spiritual guidance.
Additional Services: Visa processing, travel insurance, and complimentary Hajj kits.
Umrah Services
Tailored Umrah packages for individual and group travel.
Year-round Umrah facilitation with similar amenities as Hajj services.
Flexible travel dates and customized itineraries.
Training and Support
Hajj Training Sessions 2024:
Purpose: Equip pilgrims with knowledge, skills, and spiritual guidance.
Topics Covered:
Rituals and practices of Hajj.
Practical travel tips and health precautions.
Spiritual preparation and significance of Hajj.
Session Details:
Dates: Multiple sessions from March 2024.
Location: Central office and select locations.
Format: Lectures, Q&A, visual presentations, and practical demonstrations.
Materials: Training manuals and instructional videos.
Registration Process
Application: Interested pilgrims must submit an application form.
Documentation: Required documents include a valid passport, photographs, and medical certificates.
Deposit: Initial deposit to secure a place in the selected package.
Confirmation: Final confirmation upon receipt of full payment and documentation.
Contact Information
Website: www.gulistanemadina.com
Phone: +123-456-7890
Email: info@gulistanemadina.com
Address: [Company Address]
Terms and Conditions
Booking Policy: Details on deposits, payments, cancellations, and refunds.
Health Requirements: Mandatory vaccinations and health checks.
Code of Conduct: Expected behavior and compliance with Saudi regulations.
Liability: Company’s liability in case of unforeseen events or emergencies.
Customer Support
24/7 Helpline: Available for all registered pilgrims.
Office Hours: Monday to Friday, 9 AM to 6 PM.
Feedback and Complaints: Procedure for submitting feedback and handling complaints.